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Location: 
Denver, CO; Sandy, UT
Branch: 
Evans, Commercial, and Sandy
Type: 
full-time

This position will be primarily responsible for selling and promoting HVAC products in-person at the sales counter and/or over the phone. Receives request for quotations and lead times from customers. Quotes product prices on standard items, enters orders into computer system, and relays pertinent order information to the customer.

Responsibilities

  • ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
    • Receives and processes requests directly from customer for price quotations, purchase orders, order changes, adjustments, and cancellations. Determines customer needs and makes price quotations
    immediately on standard items. May offer substitute products where appropriate.
    • Accumulates all necessary information to prepare quotations on special items and assists and coordinates efforts with other company personnel to deliver quotations on special items.
    • Uses computer system to retrieve customer information, stock status information, the status of purchase orders, and makes changes as needed. Enters orders accurately in the computer system in a timely
    manner. Ensures that correct codes are used for retrieving and inputting information.
    • Follows up on orders by checking the computer system and with other departments for delivery information. Works closely to expedite delivery of scheduled shipments and communicates information to customer.
    • Checks with credit department concerning credit status of customer for orders when the credit status is in question.
    • Processes required information in the computer system to ensure accurate credit is given to customer for returned goods.
    • Increases business by selling and promoting products to customers in addition to taking orders.
    • Exhibits friendly and helpful attitude. Establishes and maintains customer relationships by solving customer problems, utilizing product knowledge to satisfy customer needs, and offering outstanding customer-
    focused service.
    • May pull customer orders from inventory as needed.
    • Participates in product meetings, seminars and training schools to enhance and maintain product knowledge.
    • Excellent attendance and the ability to meet deadlines is required.
    • Ability to work overtime as required.

Qualifications

  • QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE:
    • Knowledge of HVAC industry/parts.
    • High School diploma or GED required.
    • Qualified applicants must be customer oriented and motivated with excellent verbal communication skills and strong phone skills.
    • Ability to analyze customer needs and to recommend the proper course of action.
    • Ability to organize and prioritize job projects and requirements.
    • Must possess ability to keep abreast of product applications and technology trends.
    • Exhibits ability to consider all aspects of selling, including vendor relationships, profit and loss concepts and overall profitability goals of the branch.
    • Ability to pass a background check and drug test.
    *Typical Hiring range is $18-$23 per hour Denver; Commercial $20-$25 per hour
    Pay to commensurate with qualifications

  • Comprehensive benefits are an important component of an employee's compensation package. Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals.

    Hercules Industries offers the following insurance: medical, dental, vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life/AD&D and Voluntary Life AD&D). We pay Holiday, vacation, and sick time; as well as a Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP).

    We offer a 401(k) Savings Plan and an Employee Stock Ownership Plan (ESOP). Effective October 1, 2019, Hercules became an employee-owned company. An ESOP is a qualified retirement plan.

    Hercules encourages and supports participation in service activities that contribute to our community. Employees are permitted to take three paid hours of work time per month to participate in an approved community service activity.

    The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility.